What our Customers say...
The staff is great!
I was more than satisfied with the results of the work that you did. All your technicians were polite and on time. I would use you again in case of a loss.
The office handled my initial call professionally and politely. The technicians were on time and courteous. I give the job a 10.
Thomas Murphy, you were an exceptional specialist thru our disaster last month. Talk about dedication! Every morning you were at my property before I was, making calls and supervising work that needed to be done. I will definitely tell my friends and family how great SERVPRO is. Job well done! Thank you!
They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They arrived quickly and each day they came on time. They were very polite. They cleaned up each time.
Having a house fire, as anyone can imagine, is totally unexpected and very destabilizing but SERVPRO came to the rescue and has been absolutely outstanding in their response. Thomas Murphy showed up shortly after my call to 911 and stood by me throughout the entire process.
Thanks Thomas for being there for us and taking care of the clean-up after our house fire. I could not be more appreciative. The world needs more of you.
Honestly, in a situation where very little felt like it was going right, Alyssa and her team came in with knowledge and professionalism and guided us through a difficult situation.
I appreciate the services that SERVPRO provided after the fire at my property. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Thomas Murphy. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.
I received great service from SERVPRO. They quickly took care of the problem and cleaned up the mess in my crawl space after a neighbor's pipes burst and flooded my crawl space. Entry to the crawl space had to be done from inside the house. They took the time to put down a barrier in the hallway so they wouldn't leave a mess. Even after that precaution they still went back over the floors with a broom to make sure they left the house clean.
I thought that Keith did an outstanding job with supervision and follow-up.
TJ was so professional and courteous. A source of calm in a stressful situation.
The office handled everything wonderfully and very promptly from the initial call to the technicians arriving. The technicians were great, knowledgeable and courteous. The team vacuumed and wiped the surfaces clean upon completion. I give SERVPRO an overall 10!
The office handled the call exceptionally, and we had two SERVPRO employees out that very night due to the basement being flooded by significant amounts of rain. I did not expect to have anyone out the same day, especially since other basements were being flooded that same night.
I was very satisfied with the work SERVPRO did and the gentlemen were friendly and professional. I would give a 10 for the work.
After our sewage problem in the basement of our house, my husband and I were unsure who to call. We have a neighbor that works at SERVPRO and she recommended the Washington DC location. We called them and they were so fast in helping us restore our basement back to before the loss. We will definitely use SERVPRO in the future for any losses and we will refer them to our friends.
SERVPRO came to my home and did exactly what they said they were going to do. I was left feeling satisfied every step of the way.
My husband and I wish all companies had workers like Jonathan, Ariana and Justin. Ariana always returned our many calls with a pleasant voice, that meant so much to us. Our sincere thanks to Jonathan for his promptness.
SERVPRO was friendly and professional, the technicians arrived on time, communication was great.