Recent Commercial Posts

What Exactly Is A Commercial Disaster?

1/24/2020 (Permalink)

Equipment malfunction caused this flood in a manufacturing plant. Not only was the production floor affected, so to was this restroom.

One definition of a disaster is a serious disruption, occurring over a relatively short time, of the functioning of a community or a society involving widespread human, material, economic or environmental loss. When we talk to people in the commercial setting they think of a disaster as a major weather-related event. A tornado, a great flood, or something similar.  The truth is we see disasters, all be it on a smaller scale, to commercial property on a weekly basis.

A disaster in a commercial setting is anything that causes disruption to business or causes damage to services or goods that negatively impact profitability. Here are the most common disasters we see.

Failed Plumbing: Just like your home, a commercial building is just as susceptible to failed plumbing. Frozen pipe bursts are common in the winter because people may times try to cut cost and may not keep the property from freezing. The strain on plumbing because of everyday harsh use also can weaken the plumbing and make it vulnerable.

Appliances & Equipment: From a simple water heater malfunction to major machinery using high water pressure. Appliances and equipment, even with the best maintenance sometimes fail. Evaluate the equipment in your commercial building. If you are a restaurant or food service provider you may be more at risk.

Sprinkler System Malfunction: Have regular maintenance performed on your sprinkler system annually. This the best way to prevent malfunctions.

Roof Leaks: Okay this one is kind of weather related. But it doesn’t take huge thunderstorm to leave water in your building if you have roof issues. A regular shower can do a great amount of damage if the roof allows it to leak inside.

Commercial Mold Removal

1/24/2020 (Permalink)

Why do I have mold on my premises?

Mold in a commercial property can be caused by water damage or water intrusion from various sources such as a roof, window or plumbing leaks. The humidity caused by the presence of moisture combined with the warmth and poor ventilation in a property gives mold the perfect conditions to develop, and it can spread quickly if left unchecked. This can cause damage to internal structures, damage to products in storage and is also a serious health risk for you, your customers and your staff.

Should I Clean Mold Myself?

It may be tempting to clean the mold off of surfaces yourself, however, this will only remove the surface mold. Although an area may look clean of mold the root cause of the infestation and there will be spores within the surface that you will not be able to reach with household cleaning items. The spores that are left will continue to multiply and grow and the surface growth will soon be visible again. A few things you can do in the case of a mold infestation are:

  • Turn off your HVAC system if you have one
  • Make sure that movement in the area is limited to prevent spores from transferring elsewhere
  • Do not touch or disturb the affected areas
  • Make sure that you vacate the property

What Will a Mold Removal Team do?

If you have a mold infestation on your premises, you should call the SERVPRO expert mold removal team as soon as possible. They will be able to determine the cause of the mold growth and remove all spores from the property ensuring that it is fully eliminated.

SERVPRO team will carry out a preliminary assessment of the problem to ascertain the severity of the infestation and the underlying cause. There is a protocal we must follow to properly address the severity of the damage. The first step is to contact a certified Environmentalist who can test the area and report the specifics of the spore counts, the risks and the step-by-step remediation. S/He will then ensure that there is no cross contamination within the premises.

SERVPRO is trained to perform the step-by-step remediation, Mold isn’t always visible to the human eye so our experts will use special equipment to clean areas that are affected or that have high moisture levels that will encourage future mold growth.

Once the assessment and containment of the mold are complete, SERVPRO team will then remove the mold at the source ensuring that there are no mold spores present within the premises to safeguard against further infestation. Finally, the team will remove the underlying cause of the infestation by repairing the affected area to stop the further intrusion of water.

If left untreated mold can cause serious structural damage to your commercial property such as brickwork and drywall which could lead to more serious issues that will take longer and cost more to correct in addition to the loss of business while the premises are being treated and repaired. 

Coffee Stain

11/14/2019 (Permalink)

I worked for a company that prided itself on its customer service; they called it ‘legendary.” They didn’t just view customer service as the interactions between employees and guests or the quality of their food, but also as the cleanliness of the building. One of the illustrations used to convey why cleanliness is part of customer service was The Coffee Stain Story.

A person books a flight across the country and they were able to get a great price and no layovers. The flight boarded on time, the seats on either side were empty, so there was plenty of room to be comfortable, the movie was good, and the headphones were complimentary. Flight staff was courteous and brought the passenger a free drink. The plane even landed on time. It was an incredible flight.

But, when they lowered the tray table, they noticed a small coffee ring stain. And even all of the free stuff, extra room, and no inconveniences, it was all they could think about. When they were asked “how was your flight,” they would respond with “It was OK, but my tray table was dirty. Had a big old nasty coffee ring on it.”

The story shows the perception of their experience was hugely impacted by such a tiny detail, and customer perceptionis customer experience. It was taught to us to show how important every detail can be, and we must do all that we can to control the controllable.

 

Local Businesses Count on SERVPRO

11/13/2019 (Permalink)

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO is here to help make it “Like it never even happened.” We've assisted the area's largest properties following disasters. Denny's and many others have utilized our Commercial and Industrial Services.

Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • Commercial Reconstruction

Organization is Key

11/13/2019 (Permalink)

Divide Your Work space Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions. You may require a work space for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. 

Keep Only What You Need at Arm’s Length:

Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. 

Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.

Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor of calendar reminders.

Create A Daily Paper System:

Consider creating hanging files or baskets labeled “To Read,” “To Do,” and “To File.” Establish set days for each, so that you don’t get behind or feel the overwhelming need to do everything at once.

Disinfect Regularly:

Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard, and monitor with disinfecting wipes.

When To 9-1-1

11/13/2019 (Permalink)

Know when to call 911

Even if you are fully trained in first aid or CPR always alert 911 right away during an emergency situation including:

  • Fire
  • Serious injury
  • Sudden violent illness 

911 operators are trained to assist in any way possible, so it is important to answer their questions as best as you can, listen to them carefully, and do NOT hang up.

Take a class

Several types of courses available will teach first aid, CPR, and how to utilize an AED correctly. The American Red Cross’ website has a tool to help locate classes based on your city, and help you learn to handle:

  • Cuts, burns, head injuries, and broken bones.
  • Someone who cannot breathe
  • When a person’s heart suddenly stops beating

Make a First Aid Kit

First aid kits have all that you need for rapid response to many situations to treat those that require medical attention. It is incredibly important to have a kit nearby.  A well-stocked first aid kit should include the following:

  • Directions on how to treat basic injuries and when to call for more help
  • Bandages
  • Tape
  • Scissors
  • Gloves to prevent contamination risks
  • Antiseptic solution or wipes

Be sure to check and restock your first aid kit regularly.

Get Your Commercial Property Up and Running

11/12/2019 (Permalink)

Flooding and water damage in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In most instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budget. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of District Height/ Landover specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as soon as possible.

Water Damage Left Unchecked in Furniture Store Can Cause Extensive Damage

9/5/2018 (Permalink)

Water Damage Left Unchecked Can Cause Extensive Damage

When a pipe bursts in your furniture store and causes water damage, you may be worried about your finances. You may be enticed to try and handle the water damage on your own. However, without the proper tools, you have no way of knowing if you correctly addressed all of the excessive moisture that the damage left behind in your store. It is best for you business to call for professional remediation services, as experts are trained to deal with the damage appropriately.

Leaving water damage unaddressed in your Minneapolis furniture store can cause a variety of issues that were not present when the damage first occurred. The potential for mold growth rises. Water damage left unchecked can cause rust on develop on anything metal. The stability of the furniture you sell can wane.

Your business is full of organic material as wood and leather are conventional materials used in furniture. Mold is directly responsible for the decay of organic material. To help prevent mold and remediate the water damage, SERVPRO can send IICRC-certified technicians to measure the moisture levels around your store and then address any areas where they are too high. Once we inspect your store, we can begin to work quickly and efficiently to get the job done as soon as possible. We can even work during the night to adhere to your schedule and be as unobtrusive to your business as possible.

SERVPRO techs can pick the best drying techniques for your unique situation and apply the right tools to administer them. For example, we can use extractors on your carpets to help thoroughly draw water out of them and to dry them simultaneously. SERVPRO uses superior technology, like desiccant dehumidifiers, to encourage evaporation and help bring the moisture levels in your store back to an acceptable amount. We strive to return your store to its pre-water damaged state.

How Retail Stores' Daily Operations Are Affected By Water Damage

9/5/2018 (Permalink)

Water Damaged Retail Stores'

Most retail outlets' primary concerns when dealing with water damage relate to costs incurred and how the disaster may affect business. Each situation is different and may have many hidden or complicated factors at play, so we cannot give an accurate assessment of restoration time and impact on your daily operations until our inspectors have carefully examined the job site. However, with a touch of common sense, you should be able to place your damage in one of these categories to determine how much you need to prepare for the rocky road ahead.

Light Damage 
Some retail water damage situations may be light enough to avoid any major impact on the store's day-to-day operations entirely. If the damage is contained to a small area, such as with a sink or bathroom overflow, it may be possible to cordon off nothing more than this little section of the store. If this is the case, SERVPRO technicians do their best to not interfere elsewhere in the location to ensure that your business continues uninterrupted.

Moderate Damage 
Most jobs SERVPRO is called in to help with involve a heavier situation, but one in which the store may still operate albeit at a limited capacity. In these cases, water damage is widespread or severe over an area of the store and requires the closing of any damaged regions. Your finances may hurt from this, but it is usually best to keep doors open and money flowing in if possible.

Heavy Damage 
When water damage is widespread across the store or seriously impedes key functions such as power delivery, it may be necessary to close the entire location down while we work on restorations. If we ask you to close down fully, it is because the damage is severe enough to be dangerous or make continued operations impossible: we do not make this decision lightly. We understand that these conditions are unsustainable for lengthy periods of time, and focus our efforts on such cases to keep your business from closing doors permanently.

SERVPRO Investigates to Quickly Find the Source of the Mold

9/5/2018 (Permalink)

Running a pub can be rough, dealing with customers day in and day out who have had a little too much to drink. The place can get out of control, but even under the best circumstances, there are several gallons of moisture hitting the floors every day. If the serving area, the bar itself and the storage areas for the liquor do not have proper maintenance performed, mold growth can happen quickly. A single broken nozzle in the serving area or even spillage from a solid night of business can create the perfect conditions for mold growth to occur. 
 
When you experience commercial mold damage in your business, give us a call. We have 24-hour emergency services available from a trusted leader in the restoration industry. Being a locally owned and operated franchise has its privileges, we have access to the personnel and equipment necessary to handle any size disaster. With several years of experience, we understand how mold acts and can effectively mediate the exposure your business faces. 
 
Mold growth, especially in buildings, may cause health effects in certain people. A variety of practices, used correctly, mitigate mold issues in buildings. Maintaining the proper moisture levels inside of a building helps mediate mold growth and prevent possible mold damage restoration conditions. SERVPRO technicians understand that mold spores are present in our environment, both indoors and outdoors. 
 
It is a part of our job at SERVPRO to educate you about the possible ways to spread microscopic spores  throughout your business and properly limit exposure to your professional environment. Spores can float through the air and often enter through open windows or doors. If not maintained correctly, your ventilation system could contain large numbers of mold spores and spread them throughout your building. 
 
SERVPRO experiences cases of infestation on a daily basis. Most often producing strong, musty odors in areas just out of view, before growing into colonies and spreading to other regions. The moisture level that exists has an enormous impact on how far the contamination spreads, however, small areas can live for a very long time before the right conditions are in place to expand them further. 
 
Before mold damage remediation can begin, we need to locate the source of moisture and stop it, before establishing a proper containment and control area to prevent further contamination. Mold spores thrive on moisture and quickly spread when water is present, eliminating this exposure stops the growth. 

Trust Professional Restoration Services For The Water Damage To Your Sports Complex

9/5/2018 (Permalink)

Water Damage To Your Sports Complex

With this focus on athletics being such a staple for the region, it is no wonder why there are so many sports complexes for youth and adults alike throughout the city. When a disaster threatens this facility, you might find that the full scope of the damage far exceeds what your maintenance department is able to repair or restore on their own successfully.

Running a sports complex is very difficult with water damage threatening specific areas of the facility. Professional restoration services can help you get these damaged areas back to their normal operating conditions more expediently, which aids you in being available for the community and individual players as needed.

Our SERVPRO professionals begin the restoration process by assessing the full scope of the damage to the facility, determining all of the areas that have gotten effected and the best approach to remedy it. This process also helps to identify where the water is coming from so that this source can get stopped and the damage to it repaired while the restoration steps are underway.

Considering that many of the sports complexes have expensive flooring in areas like basketball courts, racquetball rooms, and indoor soccer or football fields, getting the water out of these areas is a top priority. Ultimately the goal is to preserve the floor as much as possible, implementing equipment like large drying mats to penetrate below the surface and pull out lingering moisture that could warp or disfigure the flooring.

To prevent compounding conditions like mold damage to your facility, which could put your complex out of commission for much longer with the added need for remediation and material replacement, our SERVPRO team uses dehumidification equipment to pull moisture from the affected area. Air scrubbers with HEPA filters might also get used in these circumstances to limit the presence of mold spores in the region where restoration is a requirement.